Admission
Student Grievance Cell
Student Grievance Cell

Student Grievance Cell

The establishment of a Student Grievance Redressal cell as specified in the Approval Process Handbook is as per All India Council for Technical Education (Redressal of Grievance of Students) Regulation, 2019 vide F. No.1-101/PGRC/AICTE/Regulation/2019 dated  07.11.2019 *All India Council for Technical Education  Regulations, 2021 vide F.No.1- 103/ AICTE/PGRC/Regulation/2021 dated 25.03.2021. 

Grievance redressal cells in higher education institutions are established to address and resolve complaints and grievances raised by students, faculty, or staff members (Stake holders). These cells play a crucial role in ensuring a fair and transparent system that promotes a healthy learning and working environment. 

Key aspects of grievance redressal cells are:

  • At  ASIET ,the grievance redressal cell was set up as per the guidelines provided by regulatory bodies like the University Grants Commission (UGC) or the All India Council for Technical Education (AICTE).

  • The primary objective of the cell is to provide a platform for individuals to report their grievances related to academic matters, admissions, examinations, discrimination, harassment, or any other relevant issues. The cell ensure that the complaints are heard, investigated, and resolved in a timely and fair manner.

  • Grievance redressal cell has a systematic procedure for registering complaints. The stake holders can submit their complaint via online portals, email addresses, or physical complaint boxes by form providing necessary details.

  • Upon receiving a complaint, the grievance redressal cell initiates an investigation into the matter. The committee members may interview the concerned parties, collect evidence, and examine relevant documents. The investigation is conducted impartially and confidentially.

  • The grievance redressal cell employ mediation and conciliation techniques to resolve conflicts and disputes amicably. Trained Counsellor facilitate dialogue between the parties involved, aiming to reach a mutually acceptable solution.

  • Based on the findings of the investigation, the grievance redressal cell recommends appropriate actions to address the complaint. These actions may include disciplinary measures, corrective actions, policy changes, or any other necessary steps. The cell ensures that the recommended actions are implemented and may follow up to ensure satisfactory resolution.

  • Grievance redressal cell maintain transparency in their operations by providing periodic updates on the progress of complaints and resolutions. They maintain records of all complaints received, actions taken, and outcomes achieved. These records help in assessing the effectiveness of the cell and identifying areas for improvement.

  • Grievance redressal cell adhere to the guidelines and regulations set by regulatory bodies such as the UGC or AICTE. They ensure that the grievance redressal mechanism is in line with the prescribed norms and that necessary reports are submitted to the respective authorities.

The committee consist of the following faculties.

1

 Dr. M.S. Murali

Principal

2

Prof. Ranjeesh R Chandran

RA

3

 Prof. Neetha K Nataraj CSE

4

 Prof. Prajeesh P A

ECE

5

Ms. Nandana Suresh

 Student

University Grants Commission (Redressal of Grievances of Students) Regulations, 2023

Students can sent grievance to

1. Mail - grievancecell@adishankara.ac.in

2. Drop box

3. Etlab - 

Further, it is informed that anonymous letters will not be entertained.